Legal & Data
Privacy Policy
At Keepsake, we take the handling of personal information seriously. This policy sets out how we collect, store, and use data provided to us in connection with our document organisation and information services in Bangkok, Thailand.
Last Updated: 10 June 2025 · Effective Date: 10 June 2025
1. Introduction and Scope
This Privacy Policy applies to all information collected by Keepsake ("we", "us", "our") through our website at keepsakeoffice.live, our contact forms, and any direct correspondence with our team. It covers individuals who visit our website, submit enquiries, or attend sessions offered by Keepsake.
Keepsake is based at 81 Phaya Thai Road, Ratchathewi, Bangkok 10400, Thailand and operates under Thai law. Our services are information and document organisation services only; nothing we offer constitutes professional advice of any kind.
2. Data We Collect
We may collect the following categories of personal data:
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Contact details — full name, email address, and telephone number submitted via our contact form or by email.
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Enquiry content — any message or background you share with us when requesting information about our services.
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Technical data — IP address, browser type, pages visited, and session duration, collected automatically via analytics tools.
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Cookie preferences — your consent choices stored locally in your browser.
We collect data only when you voluntarily provide it, or when it is generated automatically as part of standard website operation.
3. How We Use Your Data
Personal data is used for the following purposes:
- Responding to enquiries and providing information about our sessions and membership
- Scheduling and administering sessions or workshops you have expressed interest in
- Sending information materials you have requested, such as general checklists or templates
- Improving our website and understanding how visitors engage with our content
- Complying with applicable legal obligations under Thai law
We do not use your data for automated decision-making or profiling. We do not sell, rent, or otherwise transfer personal data to third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following grounds:
- Consent — where you have submitted a form or opted into communications.
- Legitimate interests — to respond to enquiries and maintain basic website analytics.
- Legal obligation — where Thai law requires us to retain or disclose certain information.
5. Data Retention
We retain personal data only for as long as necessary:
- Contact enquiries — up to 24 months from the date of last contact
- Session records — up to 36 months for administrative continuity
- Analytics data — aggregated and anonymised after 14 months
After these periods, data is securely deleted or anonymised.
6. Data Protection Measures
We take reasonable technical and organisational steps to protect personal data, including:
- Encrypted data transmission (HTTPS/TLS) for all web communications
- Access controls limiting data to team members with a need to know
- Regular review of data-handling practices within our team
- Prompt notification in the event of a data breach that may affect your rights
7. Cookies
Our website uses cookies to support basic functionality and analytics. These include essential cookies required for the site to operate, and optional analytics cookies that help us understand how visitors use our pages.
You may manage your cookie preferences at any time by visiting our Cookie Policy page, where you will find full details and preference controls.
8. Third-Party Services
We may use the following third-party tools, each of which has its own privacy policy:
- Google Analytics — for aggregated website traffic analysis
- Google Maps — for displaying our office location (no personal data passed)
- Email service provider — for managing enquiry responses
We are not responsible for the privacy practices of third-party websites linked from our site.
9. Your Rights
You have the following rights in relation to your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your data where no legal basis exists for retention.
Right to Object
Object to processing based on legitimate interests.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Withdraw Consent
Withdraw consent at any time without affecting past processing.
To exercise any of these rights, please write to us at [email protected]. We aim to respond within 30 days.
10. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe we have inadvertently received data from someone under 18, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated date at the top of this page will reflect any revisions. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
12. Contact for Data Enquiries
If you have questions or concerns about how your personal data is handled, please reach out to us: